01
Receive webhook events
Incoming social messages are normalized into one event stream for reliable processing.
Part of the ManyMessage ecosystem
Dmai AI automation for social messaging
Dmai receives social messages through webhooks, understands customer intent with AI, and sends the right response while keeping human handoff available.
Webhook ready
Capture message events from Instagram, WhatsApp, and connected social channels.
AI response
Classify intent, apply business rules, and prepare accurate replies.
Human handoff
Route sensitive conversations to your team without stopping automation.
AI responder
AI
social message automation
Hi, how much is the automation plan?
I can recommend the best plan based on your channels and message volume.
I want to connect Instagram first.
Great. Instagram events can be handled through webhook-based automation.
Send pricing
Escalate to sales
webhook.received 200 OK
{
"channel": "instagram",
"intent": "pricing",
"action": "ai_reply",
"handoff": false
}
From inbound message to the right response in one controlled flow
This mock landing page is ready to connect later to a dashboard, API documentation, onboarding flow, or dynamic campaign content.
02
Analyze intent with AI
Dmai reviews the message, conversation context, and business rules before deciding the next action.
03
Reply or escalate
The platform sends the best response automatically or hands the conversation to an operator.